022-29275431 / 32 / 33 ravi@ros-india.com
Some of the products being serviced are:
Customer can walk into our service center with his product and get his product serviced.
Customer can raise a ticket with HPE Customer care and get his complaint registered basis which our service team shall schedule a visit to the customer premises depending on whether the customer’s equipment is in warranty or post warranty.
Customer can purchase specific installation services which we can assist to install and start-up the new hardware that were purchased from any HPE reseller PAN India.
HPE can assist in decommissioning and recommissioning of HPE hardware, in an event where customer decides to shift their hardware from one premises to another.
We offer Annual Maintenance contract solutions for entire hybrid range of IT & Computer assets which you might be using with services support directly being rendered.
We offer extension of warranty over and above the standard warranty offered by the respective OEMs with services support directly being rendered by the respective OEM’s. Care Packs are pre-defined and pre-priced services used to uplift services and provide additional support and higher levels of availability.
Technology has driven shifts in the marketplace and companies that want to succeed must understand how to merge technology with strategy. Hybrid cloud is part of the answer and HPE Pointnext can help make the customer transition to a hybrid cloud as smooth and simple as possible. On the “Edge” side, which is having a majority of the impact due to the digital disruption and digital transformation, there is a challenge to connect various devices safely in the enterprise. HPE Pointnext solutions make edge intelligent for our end-customers. Each customer’s journey is unique and requires trusted advisors with deep capabilities and proven record for demonstrating innovative approaches to solving challenges. HPE Pointnext can supplement and augment you partner capabilities and offerings.
HPE Pointnext is an innovative IT services organization built to make Hybrid IT simple and power the Intelligent Edge. As an agile technology partner, we help you to modernize your legacy infrastructure with the flexibility of the cloud, and maximize the value of your connected devices. And your mission is our mission: we help you to drive rapid transformation across your enterprise all on your own terms.
The launch of HPE Pointnext is the coming together of all of our technology consulting and support services organizations designed to ignite and accelerate digital transformations. HPE values our association and this exciting announcement renews our focus to win even more businesses together whilst not disrupting any current business models.
HPE is investing in services so you have confidence that we will continue to support customers with their technology operation and maintenance needs. In addition, we have developed industry leading IP and codified the learnings from over 11,000 successful implementations into an extensive library of enterprise-class blueprints to de-risk implementations and maximize our customer’s business outcomes. We look forward to collaborating with you to offer end-to-end solutions for our customers.
At HPE, our mission is to make Hybrid IT simple and power the Intelligent Edge, and we have the expertise to make it happen. With our heritage and strength in infrastructure, partner ecosystems and the end-to-end lifecycle experience, HPE Pointnext provides powerful, scalable IT solutions from Hybrid IT to the intelligent edge for organizations across every industry. The global HPE Pointnext team includes 25,000 IT experts spanning a range of disciplines, from transformation consulting to technical support.
Advisory & Transformation Services | Professional Services | Operational Services |
Design the transformation and build roadmaps tuned to our customer’s unique challenges vis-à-vis Hybrid IT, Workload and Application Migration, Big Data, and the Intelligent Edge. | Create and integrate solution architectures that get the most out of software and hardware alike by working with our certified channel partners and specialist delivery partners. | Leverage innovative services like Flexible Capacity and Datacentre Care to offer new ways of delivering and consuming IT by managing and optimizing workloads, resources, on-premises mix. |
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These solutions addresses these objectives and its implementation will provide the following benefits:
Conclusion
In summary, we have a proven solution for providing support sales services that benefit greatly from our methodology and experience and of course our strategic partnership with the IT supergiant’s & OEMs as elucidated above.
Reach out InfoTech Pvt. Ltd.
1010, Ecostar, Vishweswar Nagar,
Off Aarey Road, Goregaon East,
Mumbai-400 063
Phone : 022 29275431 / 32 / 33
Email : ravi@ros-india.com
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